Shipping policy

Processing Time Please note that it takes approximately 24-48 hours for our team to process your order after receiving payment confirmation. Your order is carefully handpicked and undergoes a thorough inspection process before being shipped out to you. Please keep in mind that weekends are excluded from this timeframe, as we only ship from Monday to Friday.

Sales & Holiday Periods During sale periods or holidays, when order volumes are higher than usual, we kindly ask for your patience and understanding. In such instances, please allow up to 3-5 business days for our team to process and ship your order. Please note that weekends are not counted in this timeframe.

Tracking Information In regards to tracking your order, please be aware that during flash sales, promotions, or peak busy periods, there may be a delay in dispatching your order. We kindly request that you allow our team 1-3 days to pick and pack your order. Rest assured that orders are shipped in the order they were received, from earliest to latest. Once your order leaves our warehouse, you will receive an email confirmation with the relevant tracking information.